Tim Washer. Keynote Speaker + Event Emcee

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Improv Rule #37:  There’s Order in Chaos

Improv Rule #37: There’s Order in Chaos

I first met Seth Godin when Ann Handley and I presented him with the prestigious “Marketing Lifetime Achievement Award,” which was widely considered the most important moment in marketing history following the invention of the Four Ps. I can’t find a photo of it, but here’s the previous year’s winner, David Meerman Scott, immediately before he received the coveted trophy, a 1987 Hoover vacuum cleaner.

For the last two months, I’ve been simply giddy about speaking at Digital Summit Denver right before Seth takes the stage. I’ve been in awe of him ever since I read his stance on nonsense:

we embrace ridiculous as the sign that maybe, just maybe, we’re being generous, daring, creative and silly. You know, remarkable.


Ridiculous isn’t safe. If you do something ridiculous and you fail, people get to say, “you idiot, of course you failed, what you were doing was ridiculous.” Which is precisely why it’s so rare. Not because we are unable to imagine being ridiculous, but because we’re afraid to be.

Seth Godin

I reached out to my dear friend Carlos Hidalgo in Colorado Springs to see if by chance he would be in Denver today for client meetings or maybe to pick up his wife at the airport returning from Uganda. “Yes” to both, so we scheduled dinner tonight.

I also scheduled a South Platte River video shoot during lunch today with my ASP buddy Kara Carpenter, who builds Cottonwood Creek footbridges in the Sangre de Cristo Mountains. And yes, she planned to wear this outfit once we confirmed the Cheesecake Factory’s policy on wielding hatchets.

Around 9 PM last night, what was on track to be the best Tuesday of the fiscal quarter went off the rails. Childcare arrangements fell through — the joys of divorced life — and I was tempted to fall back into that “could really one more trainwreck occur in my life?” hole of depression.

I sent out a flurry of texts to see if I could line up a sitter for my kids while trying to maintain the illusion that I was calm about it.

Last year my 11-year-old asked me what would happen if I was going to travel and the sitter canceled. I felt the anxiety underneath his question. I assured him I would just cancel my trip, stay home with him, and we’d shoot a funny video with a stuffed sloth, go out to eat, and play some Xbox. And suddenly I was facing the possibility that I might actually have to cancel a speaking gig.

I’ve been an emotional mess the last week, so it was a horrible time to be facing this immense discouragement of losing the opportunity to share the stage with Seth Godin. But somehow, through no strength of my own, I made a simple decision. I’d go out for a walk, pray about all of this, and if I didn’t have a sitter confirmed with absolute certainty by 9:45 PM, I’d cancel the trip to the Rockies.

There’s Order in Chaos

The principle in long-form improv, “There’s order in chaos,” allows for the ensemble to have a sense of peace that surpasses understanding. Even when the troupe is in the ninth scene of The Harold and can’t possibly see how this mess of characters and storylines will connect to create something beautiful, they know to simply get out of their head, relax, and trust that it will. Because it always does.

The principle likely dates back to circa 55 A.D. While the Apostle Paul performed at a few open-mics in Antioch, the bible doesn’t say anything about him studying improv. But “Order in Chaos” feels awfully similar to Romans 8:28.

The Apostle Paul stifles hecklers

On my walk, I was comforted with this wonderful sense of peace about staying home with my kids. So, when I returned, checked my replies and learned I didn’t have the childcare coverage that I needed, it was easy to take the next steps.

But peace can be quickly disrupted, and it typically happens when talking to an airline representative. When the Delta Airlines rep asked the reason for the flight cancellation, my voice cracked under the weight of my powerlessness in the situation, and I had to stop talking. Vanessa waited through the silence, then gently stepped in. “I know it’s hard to talk about something so personal to a complete stranger.” Her grace and empathy was the rope I needed to start climbing out again. She helped me cancel my reservation without any scars.

I texted Carlos and asked if we could make a minor tweak to dinner plans. Instead of breaking bread together, would he step in to cover my speaking spot? No problem.

https://twitter.com/EPodStein/status/1143648668094029824

I’ll reschedule lunch and a hike with Molly Hatchet, and hopefully, get to visit with my marketing hero Seth another time. Indeed, all things have worked together for good, except I got crushed playing Madden.

Shakespeare’s First Job in  Corporate Communications

Shakespeare’s First Job in Corporate Communications

Like all famous playwrights, except for the Book of Mormon guys, William Shakespeare got his start working in corporate communications penning the employee newsletter. The corporate world offered an unique lack of substance, which inspired him to invent 1,700 new words since there was nothing notable to say. He coined gems such as “vulnerable,” “zany,” and “subject matter expert.” And two hours before his annual performance review, he coined the term “writer’s block.”

When I get stuck trying to come up with a concept for a video, I lean on one of the Bard’s favorite tools — anachronism. One of his more famous examples is found in Act 2, Scene 1 of his play Julius Caesar:

Brutus: “Peace! Count the clock.”
Cassius: “The clock has stricken three”

The story is set in 44 B.C., yet the mechanical clock wasn’t invented until 723 A.D. making the clock joke well ahead of its time. And ahead of impeachment.

Assassination of Julius Caesar, Vincenzo Camuccini, 1805

I love employing anachronism for humorous business concepts, especially when explaining the benefit of a new technology. For a product launch event, we created a video illustrating how the new tool could have changed the course of history.

The main challenge facing new product announcements is skepticism. The audience is wondering if it will perform as promised, or if this is just more vaporware. When a brand kicks off an event with humor, it demonstrates that it doesn’t have to take itself seriously all the time, and that builds trust with the audience. Laughter helps us put down our defenses so we can be present and listen to the story. Anachronism creates an absurd and clever connection to a story that we already know. All of these benefits of humor combine to dramatically improve retention and create a positive feeling that we connect with the event experience.

Homework:

Think about the customer problem that your company’s product/service solves. Then drop your product way back in time into a myth, fable, children’s story, and imagine how it can save the protagonists from their plight. I’d love to hear what you come up with, and I’ll share a few of the best ideas in an upcoming keynote speech and video.

To build your expertise in borrowing comedy writing techniques to capture your audience’s attention and build trust, join us at the Content Marketing Conference in Boston, April 16th – 19th. I’ll be emceeing and keynoting, and would love to see you there. For a 20% discount, use this code TIMW20 when you register: https://bit.ly/2SyhF57 

Beware the Ides!

HuffPost:  Top Business Speakers to See in 2018

HuffPost: Top Business Speakers to See in 2018

Keynote Speakers

I’ve finally earned recognition as a subject matter expert in nonsense.

HuffPost published its list of Top Business Speakers To Hire And See In 2018.   If there’s one thing we can be certain of this year, the current global economic environment will drive the need for more laughter, especially at marketing conferences and corporate events.  Lucky number seven.

On the list is my buddy Andrew Davis who holds a top 20 spot on Meetings & Conventions Magazine‘s List of Favorite Speakers, ranking just below President Bill Clinton and Anderson Cooper (*recount pending).  And CEO of Marketing Insider Group Michael Brenner, who was named a top CMO Influencer by Forbes Magazine.

It’s going to be a fun year for comedy and marketing.

HuffPo logo

CMI:  Comedy Pro Reveals How to Bring Funny to Content

CMI: Comedy Pro Reveals How to Bring Funny to Content

Figures don’t lie.  Statics maybe, but not figures. 

Part of producing a corporate comedy video for YouTube, Facebook, etc, is the approval process.  I’ll often face the objection, supported by research, from a committee member arguing that not everyone will appreciate the humor.  Possibly a small business owner in Burma.  ‘Our content needs to be global.’

So, I’ve conducted my own research as a rebuttal.  See figure 1.

I shared a bit more about the process of using comedy principles with the Content Marketing Institute.  Read the article here, and join us at CMWorld in Cleveland this September.

A Call for Comedy at the UN Climate Summit

A Call for Comedy at the UN Climate Summit

Let’s hope there is a lot of laughter pouring out of General Assembly Hall today.  As the UN Climate Summit begins this week, what would be possible if Secretary-General Ban Ki-moon and team consider what John Cleese preaches about the power of laughter:

“The main evolutionary significance of humor is that it gets us from the closed mode to the open mode quicker than anything else. I think we all know that laughter brings relaxation and humor makes us playful, yet how many times have important discussions been held where really original and creative ideas were desperately needed to solve important problems, but where humor was taboo because the subject being discussed was ‘so serious’.”

Not only does laughter open your mind, it opens the minds of those on the other side of the debate.  We usually tune out to an argument that we have already concluded is wrong.  But laughter is a powerful interrupter.  If we’re being entertained, we’re more likely to pay attention, and be less defensive.

John Oliver, Bill Nye, and the Last Week Tonight team produced what The Guardian dubbed “the best climate debate you’ll ever see.”  [Note:  use headphones for the first 1:08 if you’re at the office]

Much of the sketch’s brilliance is the stunt that would qualify it for  Edward Tufte’s “The Visual Display of Quantitative Information” Hall of Fame.  Combined with Bill Nye (who received a rockstar ovation from the crowd when he walked on stage, and was genius improviser during rehearsal) and brilliant comedic writing (“Are there hats?”), the comedy sketch makes for an attention-grabbing, concise, persuasive argument.   As The New York Times best-selling author Chris Mooney said:

“I feel like they said in 4 minutes something I’ve been saying for 10 years with like tens or hundreds of thousands of words”

At the summit today the UN will honor Leonardo DiCaprio with the title Messenger of Peace, although his name tag for the luncheon reads “Wolf of Wall Street.”  Leo’s presence will certainly bring more exposure to the conference.  But if John Cleese had booked the event talent, the opening keynote speaker would have been John Oliver.

 

Contagious. Why Things Catch On

Contagious.  Now Available in the large print edition.
Contagious

Last month I visited The Wharton School to speak about the benefits of using humor in corporate social media. While on campus, I had the chance to interview Dr. Jonah Berger about his book, Contagious:  Why Things Catch On.  The video interview is posted in my BtoB Magazine blog.  We discussed how he’s applied science to understanding what will go viral, how B2B content marketing folks can apply his STEPPS model to improve the success of their campaigns, and how humor helps content marketing be more successful.  FastCompany posted a few excepts from the book.

Jonah also connected me to his friend Dr. Peter McGraw, author of The Humor Code and professor of marketing and psychology at the University of Colorado Boulder.  Ann Handley and I will interview him on Better Marriage Through Big Data this summer.

Photo: Andrew Hetherington, in Wired

After the gig, Steve Aguiree and I celebrated over an outstanding cheeseburger at 500 degrees.  On my next trip to Philadelphia, I’ll check out Lucky’s Last Chance, winner of this year’s Burger Brawl.

Comedy at @Wharton cheeseburger. Go with the wild boar bacon

 

 

On The Hill with Conan O’Brien

The last time I was inside the Beltway with Conan O’Brien was during the Judge Alito confirmation hearings.

But we were both in Washington D.C. Saturday night, although he had a slightly bigger gig. I was emceeing an event for 750 Christian Wall Street bankers (not an oxymoron) at the historic Omni Shoreham Hotel where the first inaugural ball of President Franklin D. Roosevelt was held in 1933.  The hotel has made a few updates since then.  Conan was one mile away at the Hilton, hosting the White House Correspondents Dinner.

A highlight was the “House of Cards” mock video, which gave NYC Mayor Michael Bloomberg the funniest line.

I’m looking forward to heading back next week to emcee Whats Next DC event, and speak about using humor and storytelling in corporate social media.

Benefit for St. Stephen’s School Scholarship Fund, May 2

My friend Elza and I will be performing May 2nd, 6pm-8pm, at Sarah’s Wine Bar in Ridgefield, CT to benefit the St. Stephen Nursery School scholarship fund.  It will be a fun evening of award-winning music and mediocre comedy.  Elza is an award winning singer, songwriter and recording artist whose music was most recently featured on ABC’s NY MED and Hopkins.

Comedy Reel from Tim Washer on Vimeo.

An Evening of entertainment & hors d’oeuvres. Sarah’s Wine Bar, upstair at Bernard’s Restaurant  20 West Lane  (Route 35)  Ridgefield  CT  06877.  Click for directions.

$75 per person

Space is limited. To reserve your space please mail check to St. Stephen’s Nursery School, 351 Main St, Ridgefield, CT 06877
For more info: 203.438.6806 or www.ststephensnurseryschool.org

ElzaLive

 

Vampire Bats at SXSW

Technically, they’re not vampire bats, which might be behind the inferiority complex.  But the 1.5 million bats living under the Congress Bridge in Austin can brag about being the largest urban bat colony in the world, as Reuters reports.  Be sure to add this to your list of  destinations while you’re in ATX.    Last year I had a fun visit with Scott Laningham and Turbo Todd Watson about some of our humor projects at IBM, including Art of the SaleMad Science with John Cohn and the smarter planet animation series.



The year before, David Meerman Scott and I watched the bats along the way of our aimless tour of ATX.



I hope to see you if you’re heading down this year. Ann Handley and I will record an ATX version of our new series , and I’ll tweet out when we have the session planned.   If you need help picking which events to attend, check out the Golin Harris marketer’s guide, SX Scout.

The Marquette Beer Runner

My first visit to Milwaukee far exceeded the expectations, probably because most of my knowledge of the town comes from watching Lavern & Shirley. Tim Blair, a good friend and mentor from IBM now at Grant Thornton, invited me to speak at the PR + Social Media Summit, hosted by his alma mater, Marquette University.  Tim is still a mentor, but we’re no longer friends.

The event’s first speakers was Olympic sprinter Nick Symmonds who turned to eBay to auction real estate on his deltoid for a tattoo of a corporate twitter handle.  Creative agency Hason Dodge narrowly outbid Nick’s mom.  Before I try to sell tattoo space to raise funds, I’ll need to shave a few seconds off of my time in the 400 hurdles.

Molly McKenna, social media director at McDonald’s, masterfully blended humor, candor about taking risks, and  fascinating stories from the trenches, including a recent twitter battle  between two prominent mayors over a beverage ban, as an example of standing up for your brand on twitter: “RT @McDonalds .@MikeBloomberg We trust our customers to make the choices that are best for them.”  She’s one of the best speakers on social media I’ve ever seen.

After speaking on The Business Case for Nonsense and showing a few comedy videos and a clip from our documentary, Tim  Blair and I headed over to Sobelman’s, a burger legend featured on the Travel Channel’s Food Wars.   An excellent choice, as was our dinner the night before at the Iron Horse Hotel.

Custom Motorcyle

In addition to the speaker lineup that included some social media rockstars like Kathryn Janicek from NBC Chicago, Augie Ray from Prudential and Mary Henige from GM, one element that made this conference stand out was the host, Tim Cigelske, aka The Beer Runner.   Not only did he help everything run smoothly and was a fun guy to work with, but he’s an established SM leader as well. Check out his interview in Wired Magazine on combining his passions for craft beer and fitness.  I hope to return soon to spend more time at the river walk and tour the Harley Davidson Museum, but as Cigelske suggested, I think I’ll wait until after the Wisconsin winter, when conditions aren’t the same as Ice Station Zebra.

About the Comedy & Cheeseburger blog.

Gesu Chapel