Tim Washer. Keynote Speaker + Event Emcee

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B2B

ROI on Humor in Social Marketing

 

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I’m often asked what is the value of using humor in social media and marketing efforts.  While I can’t always make the case that a :60 YouTube comedy is going to inspire an impulsive purchase of a $100,000 piece of hardware, comedy helps corporate videos stand out and be remembered among the clutter.  NBC News reports that 72 hours of video content is uploaded to YouTube every minute, so it is becoming more and more difficult to get noticed.

Today, at the B2B Content2Conversion Conference at the New York Times Center, Michael Brenner, Forbes blogger and SAP vice president of marketing, included our valentines video as a case study.

The spot, while completely absurd and ridiculous, helped us amplify an important marketing message during a product launch over three years ago.  It earned press coverage in The New York Times, NetworkWorld and other trade magazines; and David Meerman Scott referenced it as a best practice example in his bestselling book Real-Time Marketing & PR.

And here we are, more than three years later, and it’s being presented to a group of B2B marketers and influencers, and the social buzz continues from some of B2B’s top influencers, including Ann Handley, Margaret Molloy and Marissa Pick.

I don’t think Michael Brenner sold any routers for us today, although if he did, I’m sure he’ll DM me about his commission check.

 

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Margaret

Marissa

 

BtoB Magazine: Elements of a Great Story

Usually the first question I ask when I’m preparing to produce a corporate video is “Can we film this in Burlington, Vermont?”  It’s a beautiful location, especially August through October.  But on our recent trip, the temperature on the lake with the windchill was minus 40.  Communication is challenging when your jaw is frozen shut.

Frozen Lake Champlain

Stalling so we could stay indoors a little longer, Steve Shepard and I had a chat with Ann Handley about corporate storytelling.  It’s featured in BtoB Magazine this week.

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Plan to shoot your next video there, and schedule stops at Ben & Jerry’s ice cream factory, ECHO Lake Aquarium and Science Center, and American Flatbread. But keep an eye out for the lake monster.

Portlandia — The Social Media Explore Tour

Cancel your plans for Nov 14-15 and catch the Greyhound to Portlandia.   Jason Falls and the Social Media Explorer crew make their next tour stop in the City of Roses.  I learned so much from the event in Orange County last week, and met some great folks, including OakMonster, who cracked me up with this image:

Sharks

This doctrine has defined my success as a communicator.

Falls’ event also taught me a few things about what to look for when choosing a conference speakers who have deep domain expertise in marketing and social media, and are also entertaining and inspirational.  Here are a few presenter characteristics:

1) Numbers guy. Larry Rosin clearly has a passion for standard deviations, and he combed through the pie charts in an entertaining fashion.  He told us that political campaign yard signs have a surprising influence on voters.  Uh-oh.  Larry also revealed that the stories we hear about the death of Facebook come from traditional media — there are no data to support this claim.  As I’ve often said, don’t let facts get in the way of a good story.   I’d recommend looking through the Social Habit Report.

2) Vulnerability. While most of the presentations will change how I conduct my business, Courtney Seiter’s opening will change how I conduct my life.  She opened with quotes about a friend who passed away recently.  At the memorial service, everyone was reflecting what a good, guine listener her friend had been, and how he asked questions.  “It’s amazing to see the effect that someone paying attention to other people can have.”   It was a moving way to begin her presentation, The art of being interested.   She went on to walk us through a vast array of tools, demonstrating how we can show our interest in people on social media.

The art of being interested
Courtney Seiter

3) Knowledge of Market Trends.  Tim Hayden‘s presentation, “All of Your Marketing is Mobile, You Just Don’t Know It” was full of actionable ideas that I’ve already started implemented.

4) Good Teacher. What is truly remarkable about Marcus Sheridan was simplicity in which he lays out an inbound marketing / social media plan that anyone can implement.  In short, quit talking about yourself and become a good teacher.  Use your blog to answer the questions your prospective customers have.  His free e-book shares all the detail.

With this caliber of speakers, keynote Scott Stratten, fun locals like Babcock Jenkins’ Carmen Hill and Voodoo Doughnuts, you can’t miss Portland.  Register here.

BtoB Magazine: Take the time to lighten up and LOL!

In Paul Gillin’s BtoB Magazine column, he outlines a few different approaches to comedy in B2B videos, including one of the indisputable laws of physics: comedy comes from pain.  Check out the Top 10 B2B Comedy Videos Kipp Bodnar and Jeff Cohen’s blog.

Comedy at the B2B Forum

Edgar Rolando Diaz Emes was the first to reply when I was looking for help to film a telecom exec in Latin America. He works for Telefonica Moviles in Guatemala, so I figured he’d have some tips. He responded even faster than my former college roommate, maybe because I don’t owe him for a semester’s worth of cable bills.

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Edgar helped me as if we were longtime buddies, although I had only talked with him briefly at a MarketingProfs event. But that’s the kind of immediate camaraderie you fall into with this group. Possibly because it’s helmed by Ann Handley, known in the industry as the “Brad Pitt of B2B Social Media.” She and her crew share a contagious spirit of fun and encouragement, along with a profound knowledge of social business.

The presentations are some of the most practical and useful I’ve seen at any conference. Think of it as SXSW without the tacos. It’s clear from the speakers that their intent is to authentically share “here’s what worked, here’s what failed, and here’s what we’ll try next time.” As part of a case study panel,  Elbert Lin discussed Boeing’s Design Your Own Dreamliner app,  Michael Brenner gave the backstory on SAP’s Business Innovation blog,  I talked about how we produced a B2B documentary on a shoestring budget; and offered a few ideas on how to find a storyline and produce it inexpensively. And then we had a little more fun in the closing session. [see video]

If your life involves creating content or storytelling in B2B or even B2C, you should join us in Boston, Oct 3-5, for the B2B Forum. It will be a fun and inspirational time — the opening keynote is Baratunde Thurston, former director of digital at The Onion. You’ll leave with a list of brilliant yet simple ideas you can start to implement the following week, and a dozen new friends who will support your social marketing projects and reply to you faster than your jaded college roommate.

Television Premier of “The Network Effect” Documentary

The documentary we produced premiers tonight on ShortsHD. The Network Effect is a collection of stories of the history behind some of the technology pioneers and service providers who created the infrastructure, and how the network vastly improves the lives of many, especially in developing countries.

One of my favorite stories that our host Steve Shepard tells is about undertaker Almon Strowger, who in 1888, invented the step-by-step switch which helped to democratize the network.

The program will run throughout the month of July as part of the Summer of Docs series. Check your schedule on DirecTV channel 568 and AT&T U-verse channel 1789.

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Mythbusters: The World’s Most Rugged Router

We headed to San Jose, CA to test one of the oldest myths in the corporate world:  If you throw an expensive piece of equipment off of the HQ balcony, you’ll be fired.

5 Questions: Royal Wedding Planner Video

Five questions you haven’t asked yet about the royal wedding planner video because you are afraid to or possibly not interested:

Q1) Why did you do this?

A.  My boss asked me the same thing.  The Cisco router will connect the royal wedding (the real one for Prince William and Kate) video stream to the TV station for the broadcast, so this video is a fun way to celebrate.

Ms Fauntleroy

Q2 ) Who is Ms. Fauntleroy?

A.  I’m not sure if you’re asking about the character or the actor.  The character was inspired by the middle name of the wife of one of my best friends from college, Robert Spencer. The actor is Jenn Schatz, who you may have seen recently on 30 Rock “Double-Edged Sword” in a scene with Tina Fey and Matt Damon — neither were in our video.

Q3) Was this filmed at your home?

A. No.  We needed a setting that was more cozy.  The Lockwood-Mathews Mansion, with 62 rooms and 44,000 sq. ft. helped to create the intimate mood.  Special thanks to the mansion’s executive director Shelly Gerarden for his kindness and generosity, and to his staff, especially Brian, Jon and Susie.

Q4) Why didn’t you use a British accent?

A few folks have asked that before you did (Updated – thanks Elyse and David) .  We tried British accents for both Ms. Fauntleroy and the voice-over actor, but it didn’t seem to work as well.   Although I’m now filled with self-doubt.

Q5) The mansion looks familiar.

That’s a statement not a question.  But the mansion hosted scenes from House of Dark Shadows and The Stepford Wives –  both 1975 original film featuring Katharine Ross and the 2004 remake with Nicole Kidman — neither were in our video.

B2B Comedy Classics

The age of the curator seems like the perfect time to assemble a collection about something, so I put together a list of the Top 10 B2B Comedy Videos for a guest post for the Social Media B2B blog.  Above is a bonus video for Valentine’s Day.  Thanks to Jeff Cohen for the opportunity, and for his virtual tour of North Carolina wine.  His Biltmore photos compelled me to plan a return trip to my favorite vineyard in the Smokies.

New Gig at Cisco

Jack

Started my new job today at Cisco as Product Manager for SureMute Technology.  And by that I mean social media / content marketing guy in the Service Provider group).   I’m working in NYC, reporting to a manager in San Jose, and have a dotted-line into Jack Donaghy.  Love this product placement scene on 30 Rock.